All deliveries must be made through the service entrance to the service elevator. Only the service (freight) elevator may be used for deliveries.

In order to not inconvenience other tenants, deliveries should only be made during the following hours, Monday through Friday:

Before 8:00 a.m.
After 6:00 p.m.


Building staff will not accept or allow after-hours deliveries without prior arrangement and approval through the Property Management Office.  After-hours deliveries may not be scheduled before 6:00 p.m.  Further, neither the JBG SMITH Management, Building Engineering staff, or Security personnel can accept any type of mail or packages (i.e., general mail, certified or registered mail, FedEx packages, UPS packages, etc.) from couriers coming into or exiting tenant suites. Property insurance requirements prohibit this activity.  Incoming deliveries should be referred directly to the tenant’s premises.