BUILDING GUIDE

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
  3. Amenities
    1. Bike Storage
    2. Car Charging
    3. Concierge
  4. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  5. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  6. Transportation
    1. Directions & Location Map
    2. Parking Information
    3. Transit
  7. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
  8. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Mail Service

To establish mail services with the U. S. Postal Service, please contact post office(s) listed below:
 

1632 Crystal Square Arcade
Arlington, VA 22202
703.979.7370


The post office is located on the ground floor, just inside the entrance to the retail shops at 1750 Crystal Drive. Hours of operation are 7:30 a.m. – 5:00 p.m, Monday – Friday.
 

Drop boxes for delivery services are located:

  • United Stares Postal Service (USPS): ​​​​​​
    • The USPS delivers mail to the mailroom located on G1, Monday - Friday.
  • United Parcel Service (UPS):
    • UPS packages may be dropped off at the Front Desk in the main lobby for pick-up.
  • Federal Express (FEDEX):
    • FEDEX packages may be dropped off at the Front Desk in the main lobby for pick-up.