BUILDING GUIDE

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
  3. Amenities
    1. Bike Storage
    2. Car Charging
    3. Concierge
  4. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  5. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  6. Transportation
    1. Directions & Location Map
    2. Parking Information
    3. Transit
  7. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
  8. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Deliveries

General

All deliveries must be made through the service entrance to the service elevator. Only the service (freight) elevator may be used for deliveries.

In order to not inconvenience other tenants, deliveries should only be made during the following hours, Monday through Friday:

Before 8:00 a.m.
After 6:00 p.m.
 

After-Hours

Building staff will not accept or allow after-hours deliveries without prior arrangement and approval through the Property Management Office.  After-hours deliveries may not be scheduled before 6:00 p.m.  Further, neither the JBG SMITH Management, Building Engineering staff, or Security personnel can accept any type of mail or packages (i.e., general mail, certified or registered mail, FedEx packages, UPS packages, etc.) from couriers coming into or exiting tenant suites. Property insurance requirements prohibit this activity.  Incoming deliveries should be referred directly to the tenant’s premises.